Shipping & Delivery

We deliver nationwide within Nigeria.

  1. Shipping Options:
  • Standard Delivery: 2–3 business days (Lagos), 3–7 days (outside Lagos State)
  • Express Delivery: 1–2 business days (available in select locations)
  1. Delivery Fees:
  • Fees vary based on your location and are calculated at checkout.
  • Free shipping may be available for orders above a specified value (e.g., ₦30,000). See current promotions for details.
  1. Important Notes:
  • You will receive a reference number or confirmation once your order is dispatched.
  • Delays due to public holidays, weather, or courier issues may occur, but will be communicated.
  • Please provide an accurate delivery address and a reachable phone number.

Returns & Refunds

Please refer to our [Refund and Return Policy] for full details.

Payment Terms: We accept:

  • Debit/Credit Cards (Visa, Mastercard)
  • Bank Transfers
  • Mobile Payment Options

Payments must be completed before orders are processed. Bestchoice  does not offer pay-on-delivery.

Privacy & Data Protection

We value your privacy. All personal information provided (such as name, address, and contact details) is used only for order processing, service improvement, and communication. We do not share your data with third parties without your consent.

Skincare Consultation Disclaimer

Our skincare consultations are based on personalized care and recommendations. However:

  • Bestchoice is not liable for adverse reactions due to defects traceable to the makers of products we sell,  traceable to underlying and  undisclosed allergies or underlying peculiar  health conditions of the customer.
  • Always perform a patch test and follow usage instructions.

 

Customer Support & Complaint Handling

We are committed to responsive, respectful service.

For support, questions, or complaints:

📞 Call/WhatsApp: [+234 8061797969, +234 9026039015]

📧 Email: [info@bestchoicecosmetics.com]

🕒 Customer Service Hours: 9:00 am– 6:00 pm (Mon–Sat)

 

Changes to Terms

Bestchoice may update these terms periodically. Continued use of the website after updates constitutes agreement to the revised terms. Last updated: May 2025.

 

Thank you for choosing Bestchoice. We are here to help you glow with confidence — safely, affordably, and with care.